Although pharmacy techs are sometimes seen merely as the customer service providers of a retail pharmacy, their jobs are actually much more complicated and pivotal to the healthcare industry – and with the PTCB (Pharmacy Technician Certification Board) having announced an update to its Certification Exam on June 6, 2012, we thought it might be a good time to examine the role that pharmacy technicians play in the healthcare industry. The pharmacy technician’s main role is to assist a licensed pharmacist. However, this involves much more than waiting on the customers who come in to pick up prescriptions. The first » » » [Read more]